Stanford
Diversity and Access Office

Access, Mobility and Transportation Resources

Wheelchair & Other Personal Mobility Device Rental

Below are local vendors who rent wheelchairs, scooters, other mobility devices and medical equipment. The prices and length of rentals vary, and rentals may need to be picked up from the vendor. Please call the vendor directly to ensure accurate pricing and rental information.

Numotion

(408) 522-1200
610 N. Pastoria Ave, Sunnyvale, CA 94085
Visit Numotion website

Bay City Medical Supplies

Burlingame Store
(650) 347-6606
1465-A Chapin Ave, Burlingame, CA 94010

Redwood City Store
(650) 367-6900
1040 Brewster Ave, Redwood City, CA 94062
Visit Bay City Medical Supplies website

Bischoff's Medical & Mobility

(408) 286-6651
225 N Bascom Ave, San Jose, CA 95128
Visit Bischoff's Medical & Mobility website

American Medical & Equipment Supply, Inc.

(408) 559-5800
3725 Union Ave, San Jose, CA 95124
Visit American Medical & Equipment Supply, Inc website

Hometown Medical Supplies

(408) 279-3955
75 Phelan Ave #1, San Jose, CA 95112
Visit Hometown Medical Supplies website

Bradford Medical Supply

(408) 430-2677
Sunnyvale, CA
Visit Bradford Medical Supply website

AAYS

(408) 295-1309
598 E. Santa Clara St, Suite 100, San Jose, CA 95112

Cloud of Goods

(415) 621-9757
Visit Cloud of Goods website

WHILL

Located 20 minutes north of Stanford in San Carlos, WHILL produces the next generation of personal mobility devices. With simplistic beauty and revolutionary design, Model A provides mobility in a versatile, stylish and unobtrusive way. In addition, model A has 4-wheel drive, long-distance range, obstacle clearance and climbing capabilities. Please call WHILL directly to ensure accurate pricing and rental information.
(844)699-4455
info@whill.us
Visit WHILL website

Wheelchair Accessible Car/Van Rental

Any prices quoted are current as of our last information update from the vendor. Please call the vendor to ensure accurate pricing information.

Mobility Works

(877) 275-4915
Pick-up and delivery rates vary. Call for more details.
Visit Mobility Works website

Accessible Vans of America

(866) 224-1750
Visit Accessible Vans of America website

Access Options, Inc.

(888) 593-8175
Visit Access Options, Inc. website

Off-Campus Transportation:

Yellow Checker Cab

Yellow Checker Cab has wheelchair lift-equipped vans available through an affiliated service, LifeRides. Prices vary based on mileage, time of day, wait time, etc., and 24-hours advance notice is preferred but not mandatory. The driver is equipped with a pager if the pickup times are difficult to determine.
(408) 777-7777 or (408) 828-4663

Serra Yellow Cab

Serra Yellow Cab has a wheelchair-accessible van available and offers a 10% discount for seniors and people with disabilities in San Mateo County.
(650) 991-2345

Outreach Paratransit of Santa Clara County

Outreach Paratransit users must apply for services, must have a doctor's certification as verification of disability, and must participate in a phone interview. Transportation is available at all times, except between 2–5 am, seven days/week, and reservations require 24-hours advance notice; cancellation requires a minimum of 2 hours in advance, or a fee will be incurred.
Voice: (408) 436-2865 (enrollment information)
Voice: (408) 436-4860 (scheduling office)
TTY: (408) 436-0155

Redi-Wheels

Redi-Wheels is a transportation service for people with disabilities who cannot independently use the regular SamTrans bus service. Redi-Wheels services San Mateo County and the City of Palo Alto. RediCoast services San Mateo County coastside. Each one-way trip costs $3.75. Transportation is available seven days/week, including holidays, 5:30 am – midnight and up to 24 hours in some areas. 24-hours advance notice for reservations is encouraged.
Voice: (800) 660-4287
TTY: (650) 508-6448

Enterprise

Enterprise provides a range of Adaptive Driving Devices for their customers with disabilities, including hand controls, left foot accelerators, spinner knobs, and pedal extenders. Such devices are available at no additional charge. They may require up to 2–3 business days' notice for vehicles equipped with Adaptive Driving Devices, depending on the branch location where such a vehicle is requested. However, at certain major airport locations, vehicles equipped with Adaptive Driving Devices may be available with as little as 8–24 hours advance notice. Contact them directly to inquire.
(866) 225-4284

Uber

The Uber app provides affordable rides in wheelchair-accessible vehicles (WAV), where available. Riders who use motorized wheelchairs or scooters can, in certain cities, request a ride in a WAV. WAV driver-partners are certified by a third party in safely driving and assisting people with disabilities. Visit this Uber page for more information.

Lyft

The Lyft app allows passengers with accessibility needs to enable Access Mode. In certain markets, when Access Mode is enabled, passengers may request a specially outfitted vehicle to accommodate a full-sized, non-foldable wheelchair. In markets where those vehicles are not available, Drivers are still required, by law and Lyft's policy, to transport riders who use foldable mobility devices. Visit this Lyft page for more information.

Airport Transportation:

Caltrain

Caltrain has a wheelchair-accessible train and provides rail service between San Francisco and San Jose, with weekday commute hour service to Gilroy.
(800) 660-4287

SamTrans

SamTrans has a wheelchair-accessible bus, and the San Mateo County Transit District provides SamTrans bus service throughout San Mateo County and into parts of San Francisco and Palo Alto.
Voice: (800) 660-4287
TTY: (650) 508-6448

Disability Parking and Enforcement Information

Disability Parking: If you have a state-issued (any state) disability parking placard or plate, you may park in the following parking spaces on campus:

  • Designated blue disability parking spaces
  • Service vehicle spaces (posted time limit may apply)
  • Commuter ("A" or "C") and residential permit spaces
  • Metered/visitor pay parking spaces, except:
    • Li Ka Shing Center/Beckman lot (L-15): "Pay-by-space-number" is enforced at specific parking spaces.

Locations of disability parking throughout campus can be found via the Searchable Campus Map [https://campus-map.stanford.edu/], under the Parking & Transportation section and by selecting "disability parking". 

Click here to access the DMV application for a disabled person's placard or plates. Please note: Stanford does not issue disability parking permits.

Local DMV

(800) 777-0133
300 Brewster Ave
Redwood City, CA 94063

Stanford University Department of Public Safety

Call (650) 723-9633 for parking citations.
Visit the Public Safety website

City of Palo Alto

Call (650) 329-2252 for parking citations.

Parking Enforcement Palo Alto Dispatch

Call (650) 329-2413 to request parking enforcement.

Maintenance Customer Service

Call (650) 723-2281 regarding potholes, debris, tree branches, etc., as well as inappropriately parked or driven vehicles (Stanford and/or off-campus vendors).

Accessible Hotels

View local lodging options and what type of accessibility features they may offer. The Visitor Center also has a list of hotels in the area surrounding Stanford. Please contact the vendor directly to inquire about accessibility features and current pricing.

Stanford Hospitals and Clinics

Disability Parking

For disability parking information please access this document.

Security Dispatch

Stanford Hospitals and Clinics provides equal access to its programs and services to persons with disabilities by maintaining equipment for loans to patients.
(650) 723-7222

Guest Services

The interpreter services at Stanford Hospital & Clinics provide highly trained staff interpreters, including ASL interpreters.
(650) 723-6940
interpreterservicesSHC@stanfordmed.org

Lucile Packard Children's Hospital at Stanford

Sign language interpreters are available at Stanford's children's hospital. Please call the Interpreter Services Department at the number below to request a translator.
(650) 497-8371