- Sign Language Interpreting
- Communication Access Realtime Translation (CART)
- Video Remote Interpreting (VRI) & CART Remote Interpreting
- Portable Assistive Listening Devices (ALDs) at Stanford
Sign Language Interpreting
Please contact the Diversity & Access Office directly if you wish to request a sign language interpreter or other accommodations for a Stanford faculty or staff member, or for a University-sponsored event (i.e. speaker).
Deaf Services of Palo Alto
Cell and text: (650) 856-9262
Fax: (650) 856-1114
Contact: Janet Nystrom, Director
P.O. Box 60651, Palo Alto, CA 94306
Bay Area Communication Access (BACA)
American Sign Language, tactile interpreting and CART services available.
Voice: (415) 356-0405
TTY: (415) 356-0376
Fax: (415) 356-0495
443 Tehama Street, San Francisco, CA 94103-4111
Communication Access Realtime Translation (CART)
CART providers convert spoken word into instant text in realtime format typically via a laptop or television screen. This service is generally utilized by individuals who are hard-of-hearing or deaf and not familiar with American Sign Language (ASL). Please contact the Diversity and Access Office if you wish to request in-person CART services or for a list of local CART providers.
Video Remote Interpreting (VRI) & CART Remote Interpreting
Please contact the Diversity & Access Office for more information about requesting VRI or remote CART services.
For telecommunication complaints or concerns, contact Sheila Sanchez.
Teletypewriters (TTYs), also known as Telephone Devices for the Deaf (TDDs)
Teletypewriters (TTYs), sometimes referred to as Telephone Devices for the Deaf (TDD), are used by people with hearing impairments to communicate as hearing people do by telephone. TTYs are equipped with a small keyboard and display monitor so that users communicate by written conversation. The following University offices have a privately-used TTY and their phone numbers and maps for these locations are listed below:
California Relay Service (CRS)
(800) 735-0373 (Customer Service)
6436 Oakdale Road
Riverbank, CA 95367-9648
- It is also possible for hearing and hearing impaired persons to communicate using the 24-hour California Relay Service (CRS). CRS operators transmit spoken and typed messages between TTY and voice callers, allowing people who use TTYs to communicate with other telephone users who do not have TTYs, and vice versa. Relay operators receive calls, speak the typed portion of the call to the non-TTY user, and type the spoken portion to the TTY user.
Voice to TTY: (800) 735-2922
- If you don't have a TTY and want to call someone who does, call (800) 735-2922. Tell the operator the number you are calling. The operator will dial your call, then read to you what the TTY user types and type to them what you say.
TTY to Voice: (800) 735-2929
- If you have a TTY and want to call someone who doesn't, call: (800) 735-2929. Similarly, the operator will assist in placing the call, and will transmit information by either typing or speaking to the parties involved.
- CRS operators can also facilitate conversations with persons with speech impairments through Voice/Hearing Carryover (VCO/HCO). The person with normal speaking ability should converse as usual by addressing the non-speaking party directly. The speech-impaired person would converse by typing his/her part of the conversation; the CRS operator would then read it aloud to the other party.
For more information about accommodations for hearing or speaking disabled persons, please contact the California Relay's customer service line:
Portable Assistive Listening Devices (ALDs) at Stanford
Diversity & Access Office, Stanford University
Portable assistive listening devices available for loan, for use in classrooms and small meetings.
Voice: (650) 725-0326
TTY: (650) 723-1216
585 Capistrano Way
Stanford, CA 94305-8230
Stanford Event & Labor Services
Memorial Auditorium has a built-in capacity for use of ALDs. Other buildings with sound systems that have the capacity of installing ALDs on a temporary basis include: Dinkelspiel, Annenberg, Cubberly and Kresge Auditoriums. Call Event Services at the number below or e-mail Ray McKee (below) to request use of ALDs. As a general rule, three or four days notice (preferred) would give Event Services ample time to set up; at the very minimum, one day advance notice is required.
Contact: Ray McKee, Audio Visual Supervisor
340 Bonair Siding
Stanford, CA 94305-7260